Term and Conditions

Welcome to Halloween Magic Box Sales! We are delighted to have you explore our curated collection of vintage-inspired costumes, each piece a tribute to fashion history—from the graceful silhouettes of the 1900’s & 10’s to the bold statements of the 1980’s & 90’s. These Terms and Conditions outline the rules and guidelines for using our website, making purchases, and engaging with our services. By accessing hauntcosplayshop.com, you agree to these terms, which are designed to ensure a transparent, reliable, and enjoyable experience for all our customers. If you have any questions, feel free to contact us at [email protected].

1. User Obligations and Responsibilities

As a user of our website, you play a key role in maintaining a positive shopping environment. We ask that you:

• Provide accurate and complete information when creating an account or placing an order, including your name, address, and payment details.
• Use the website only for lawful purposes and refrain from any activities that could harm our systems or other users, such as hacking or fraud.
• Respect our intellectual property by not copying, distributing, or misusing any content from our site without permission.
• Ensure you are of legal age (typically 18 years or older) to make purchases, or have parental consent if underage.
• Review all order details carefully before confirming, as errors may affect delivery or returns.

Failure to comply with these obligations may result in account suspension or legal action. We value your cooperation in creating a seamless experience, much like the care we put into preserving vintage fashion eras.

2. Product and Service Description

At Halloween Magic Box Sales, we specialize in authentic, vintage-inspired costumes that capture the essence of different decades. Our products are carefully curated to reflect historical accuracy, from 1920’s flapper dresses to 1960’s mod shifts. However, please note:

• All items are sold “as is” based on the descriptions and images on our website. Slight variations may occur due to the nature of vintage styling, but we strive for accuracy.
• We ship worldwide, excluding Asia and select remote regions, due to logistical constraints. If you are unsure about delivery to your area, contact us before ordering.
• Certain items, such as custom-made costumes, intimate apparel, and clearance sale products, are final sale and cannot be returned for hygiene or exclusivity reasons. Refer to our Returns section for details.

We aim to deliver a shopping experience as polished as a vintage pearl necklace, ensuring every costume tells a story.

3. Order and Payment Terms

Placing an order with us is as straightforward as slipping into a 1920’s flapper dress. Here’s how it works:

Order Process

• Select your desired items and add them to your cart. Review your selections before proceeding to checkout.
• Provide your shipping details and choose a payment method. We accept Visa, MasterCard, JCB, and PayPal.
• Once payment is confirmed, we process orders within 1-2 business days (up to 3 days during peak seasons like Halloween).
• You will receive an order confirmation email with a summary of your purchase. If any issues arise, contact us promptly.

Payment

• All payments are processed securely through encrypted systems. We do not store your payment information on our servers.
• If a payment fails, we may cancel your order. Ensure your payment method is valid and has sufficient funds.
• Prices are listed in US dollars and include applicable taxes, but customs duties for international orders are the customer’s responsibility.

Shipping

• Standard Shipping: Fee of $12.95, using DHL or FedEx. Delivery occurs within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50, using EMS. Delivery takes 15-25 business days after shipment.
• Once shipped, you’ll receive a tracking number via email. Delays may occur due to location or customs processing.

We handle every order with the precision of a 1940’s seamstress, ensuring timely and secure delivery.

4. Returns and Refunds

We want you to adore your vintage piece as much as we do. If something isn’t right, our returns process is designed with old-fashioned care:

• Eligibility: Return or exchange requests must be made within 15 days of receiving the item. Items must be unworn, unaltered, and in original packaging with tags attached.
• Process: Email us at [email protected] with your order number and details. We will provide instructions within 1-2 business days.
• Refunds: Approved refunds are processed within 5-7 business days and credited to your original payment method. Note that original shipping fees are non-refundable, and for free shipping orders, a $12.95 deduction may apply.
• Non-Returnable Items: Custom orders, intimate apparel, and clearance items are final sale.

Think of it as adjusting the hem on an Edwardian gown—we’re here to ensure a perfect fit for your vintage vision.

5. Intellectual Property

All content on our website, including text, images, logos, and product designs, is the property of Halloween Magic Box Sales and protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission. This ensures the integrity of our curated collections, much like preserving a museum-quality 1940’s ensemble.

6. Limitation of Liability

While we strive for accuracy and reliability, Halloween Magic Box Sales is not liable for:

• Any indirect damages resulting from the use or inability to use our website or products, such as loss of profits or data.
• Issues beyond our control, including shipping delays, customs hold-ups, or errors caused by incorrect customer information.
• Minor discrepancies in product colors or sizes due to screen variations or vintage styling.

Our total liability in any circumstance is limited to the purchase price of the item in question. We recommend reviewing your order and shipping details carefully to avoid misunderstandings.

7. General Provisions

These Terms and Conditions are governed by the laws of the United States, specifically those applicable in Manchester, US. If any part of these terms is found invalid, the remainder remains enforceable. We may update these terms periodically, and continued use of our site constitutes acceptance of the changes. For questions or disputes, contact us first at [email protected]; we aim to resolve issues with the efficiency of a 1980’s power suit executive.